During holidays and busy periods, your parcel may take slightly longer to arrive. Our Customer Care team will do their best to keep you updated. Thank you for your patience.
We will deliver your item[s] for free within mainland UK, the Isle of Wight, Channel Islands, Isle of Man, Scottish Islands, and the Isle of Scilly. Your item[s] will be delivered by our specialist two-person service, who will deliver your item to a room of your choice and remove all unwanted packaging.
Our in-stock items are typically delivered within 1 week.
Please visit our Delivery page for more information.
We want you to love every item you receive from us, but we understand that there are times when you may want to arrange a return.
If you’re not 100% happy with an item purchased online from the Herman Miller Store, you can return it to us in its original condition within 14 days of delivery. A £49 collection fee will be applied to all seating and desks.
Please visit our Returns & Refunds page for more information.