- What payment methods can I use?
- When will I be charged for my order?
Once you have placed your order your credit/debit card will be charged immediately upon completion.
- Do your prices include VAT?
Yes, all our prices include VAT.
- Will I receive a VAT receipt?
If you order something from Herman Miller, we will include the VAT receipt in your order confirmation email.
- Can I checkout as a business?
Yes, you can check out as a business. We will send you a full VAT invoice to claim any refunds. Please include your company name in the address section of the checkout.
- Can I add business details to my invoice?
We cannot change invoices, so ensure you include your company name in the address section during checkout.
- Can I get a VAT refund?
You will receive a full VAT invoice to use for any refund claims. Please include your company name in the address section of the checkout.
- Are there any additional costs I need to be aware of?
No, the price shown in your basket is the price you pay. There are no hidden costs associated with tax or import duties.
- I have a discount code, where do I enter it?
You'll be able to enter your discount code during checkout process before entering your payment details.
- I have a discount code, can I use it on sale and clearance items?
Unless otherwise stated, discount codes cannot be used in conjunction with any other offer or discounts, including sale and clearance items.