Payments

What payment methods can I use?
Visa
MasterCard
Maestro
American Express
Discover
Diners Club
When will I be charged for my order?
Once you have placed your order your credit/debit card will be charged immediately upon completion.
Do your prices include VAT?
Yes, all our prices include VAT.
Will I receive a VAT receipt?
If you order something from Herman Miller, we will include the VAT receipt in your order confirmation email.
Can I checkout as a business?
Yes, you can check out as a business. We will send you a full VAT invoice to claim any refunds. Please include your company name in the address section of the checkout.
Can I add business details to my invoice?
We cannot change invoices, so ensure you include your company name in the address section during checkout.
Can I get a VAT refund?
You will receive a full VAT invoice to use for any refund claims. Please include your company name in the address section of the checkout.
Are there any additional costs I need to be aware of?
No, the price shown in your basket is the price you pay. There are no hidden costs associated with tax or import duties.
I have a discount code, where do I enter it?
You'll be able to enter your discount code during checkout process before entering your payment details.
I have a discount code, can I use it on sale and clearance items?
Unless otherwise stated, discount codes cannot be used in conjunction with any other offer or discounts, including sale and clearance items.

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