Payments

Payments

What payment methods can I use?: Visa
MasterCard
Maestro
American Express
Discover
Diners Club

When will I be charged for my order?: Once you have placed your order your credit/debit card will be charged immediately upon completion.

Do your prices include VAT?: Yes, all our prices include VAT.

Will I receive a VAT receipt?: If you order something from Herman Miller, we will include the VAT receipt in your order confirmation email.

Can I checkout as a business?: Yes, you can check out as a business. We will send you a full VAT invoice to claim any refunds. Please include your company name in the address section of the checkout.

Can I add business details to my invoice?: We cannot change invoices, so ensure you include your company name in the address section during checkout.

Can I get a VAT refund?: You will receive a full VAT invoice to use for any refund claims. Please include your company name in the address section of the checkout.

Are there any additional costs I need to be aware of?: No, the price shown in your basket is the price you pay. There are no hidden costs associated with tax or import duties.

I have a discount code, where do I enter it?: You'll be able to enter your discount code during checkout process before entering your payment details.

I have a discount code, can I use it on sale and clearance items?: Unless otherwise stated, discount codes cannot be used in conjunction with any other offer or discounts, including sale and clearance items.