All our products are delivered free of charge throughout the UK excluding Northern Ireland. Timing and delivery method will vary depending on where you are located.
Deliveries in England and Wales will be made by our specialist delivery partner, Inplace.
Inplace will deliver your items to a room of your choice within your property - provided there is clear and safe access. They will also remove all packaging upon request.
In the following locations, FedEx will make deliveries:
Scotland (Mainland, Highlands & Islands); Isle of Man; Isle of Wight; Isles of Scilly; Jersey; Guernsey
This service includes delivery to front door only, and unfortunately does not include removal of packaging. Tracking details for your order will be sent by FedEx.
Unfortunately, we cannot currently deliver to Northern Ireland but are working hard to find the right solution to provide this service soon.
Our most popular and best-selling products are held in stock in our warehouse and typically delivered within 1 week of you placing your order.
Made to Order Items
You can also personalise many products to create the right combination for you, including colour, size, materials, arm rests and other features. These will be custom-made just for you, and therefore the lead -times will be longer , typically between 4 and 20 weeks depending on your choice. The estimated delivery time will be displayed once you select your personalised options. It will also be visible throughout the checkout process and in your order confirmation email.
Please visit our Delivery page for more information.
We want you to love every item you receive from us, but we understand that there are times when you may want to arrange a return.
If you’re not 100% happy with an item purchased online from the Herman Miller Store, you can return it to us in its original condition within 14 days of delivery for a full refund.
Please visit our Returns & Refunds
page for more information.