Fully Customer Information

At Fully, we like to keep people in motion. Now we’re the ones moving — from this point forward our furniture and accessories will be sold exclusively through Herman Miller as part of the MillerKnoll collective of brands.

I wanted to buy a product on fully.com but now I can't find it on the Herman Miller site.  Is it still available?

Herman Miller will continue to sell selected Jarvis Standing Desks. All other products have been discontinued from our sites.

I recently placed an order through fully.com but I haven't received my product(s) yet, will I still receive my order?

Yes, all existing orders placed through fully.com will be fulfilled.

I recently purchased a product on fully.com and would like to change, cancel or refund my order, is this possible?

Please contact our customer care team here. Our team will advise you on your options and any next steps. Be sure to include your order number in any correspondence.

I recently placed an order through fully.com but my product arrived damaged, what should I do?

Please contact our customer care team here. Our team will advise you on your options and any next steps. Be sure to include your order number in any correspondence.

Will Fully’s product warranty still be honored? How can I get help with my product going forward? 

All purchases made on fully.com will have their warranties honored by MillerKnoll. Please contact our customer care team here for help.

I was signed up to emails on fully.com, will I automatically continue to get emails from Herman Miller about Fully products?

No, you will need to subscribe to the Herman Miller mailing list here to receive news about Fully and Herman Miller products.

What will happen to my personal data?

Your information will continue to be securely stored and processed in accordance with MillerKnoll’s privacy notice found here.

If you have further questions relating to Fully, please contact us at fullysupport@millerknoll.com.